Communication technology - Unified Communication

Communication is a word from Latin origin “communis”, which means “to share”.  The communication industry has changed a lot since the 1990’s.

I still remember the good old days when I had to send mail through post office to get my messages to my dad. It took weeks of waiting and anticipation to know if the mail had reached or not. Then there were telephones which were not available in all parts of the world. So to talk to my dad I used to go to my relative’s house and wait for the Telecom guys to book the trunk call.The waiting time usually would surpass two to three hours. If I was lucky enough, then only I was able to talk clearly but most of the times the operator used to say “the lines are busy, Please try again later”. From the point where the technology were limited to the present fingertip technology has brought about vast changes where people from one part of the world can communicate to the other part with less effort. 

The video below shows the history of communication

Alcatel Lucent and Unified Communication

The motto that Alcatel – Lucent devised for Unified Communication was   “Collaborate more effectively. Anywhere”.  Alcatel integrates seven applications whose functions are to conferencing and collaboration, Automated Message Delivery system, Fax, video conferencing etc. and all can be accessed from the Alcatel-Lucent Phone. The video below shows how the application handles everything in your phone.

Basic Architecture of Unified Communication

Ref: www.alcatel-lucent.com

The Role of Open Network Architecture

·         In order for managed Unified Communication to address the needs of the enterprise, it is important to rely on an open network architecture that supports:

·         Fixed and mobile environments, so that end users’ mobile and office devices have a consistent set of telephony services and can work with applications across both mobile and Internet Protocol networks.

·         Internet Protocol and legacy environments to ease smooth migration to an Internet Protocol network

·         Premises and public environments so that employees are able to communicate, regardless of whether they are inside or outside of their enterprise domain

·         Independent network applications offering separate services, with the openness to support communication capabilities available on any UC and web communication client applications.

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